Customers these days are more demanding than ever. They are always connected on the go. They like instant messaging and immediate answers. The digital communication tools have nurtured them with a standard on how they wish to interact.
IBM is committed to bringing the latest technologies and real world experiences together in building cognitive conversational applications through IBM Watson.
Conventional ways of improving customer service and improving customer engagement won’t change this. The reality is that businesses today are all ready for a Bot explosion! We have the expertise and technology to meet with ever demanding users and can enhance business performance of the next generation enterprises.
It’s time we figure out what Chatbots are and how they can help make our lives easier. Chatbots can be programmed to carry out automated actions. They can start an action and respond to requests from other users at once. Here are some instances of different kinds of Bots that can automate conversations, transactions, and workflows.
|E-commerce bots||Buying of goods and services|
|Alert bots||Alerts you on specific events|
|Content bots||Shares relevant content|
|Banking||Provides financial updates|
|IoT bots||Connects the smart devices|
IBM uses Bluemix to access the Watson Conversation API with cognitive Analytics. This gives the bot the ability to prompt conversations with prospective customers and also direct them to a sales assistant if they need more personalized assistance. This is a priceless revolution for an organization because every potential customer is getting immediate responses, guiding them to convert while saving valuable resources and time. With the means of combining several techniques and creating dialogue options, IBM Watson offers a unified service that is capable of mimicking conversations similar to a humans’.
IBM’s Watson Conversation Service and the Natural Language Programming makes the difficult task of understanding and responding to customers as easy as is possible. IBM Watson Conversation has a dialogue builder to assist you in creating natural conversations without having any coding experience!
Royal Cyber ChatBot (RCBot) enables intelligent conversations between Systems and Consumers. Our Bots are Available 24/7, for an immediate & accurate response. Expand Your Business Horizons with Royal Cyber’s ChatBot!