WHAT WE CAN OFFER
Custom train for your set-ups without the need of any complex models.
AI + Agent
A hybrid solution works together with the support agents.
Improve the bot communication and measuring customer engagement.
Accurately understanding the emotional state of people.
Host your bot on multiple other channels.
RC Bot Capabilities
- Authenticating bot users against corporate directories.
- Signing and encrypting bot messages.
- Archiving bot messages for compliance models.
Integration with Enterprise Systems
- Provide simple models for integrating bots with corporate systems.
- Simple APIs for accessing business data from bots.
- Simple APIs for reacting to bot events and execute actions in line of business systems.
- Enable the distribution of bots for corporate users.
- Organize bots into categories to facilitate its discoverability.
- Apply security and management policies to corporate bots.
- Tools to test bots and validate its runtime behavior.
- Programmatic models to author and run test in bot solutions.
- Integration with enterprise app lifecycle management tools.
Managing & Monitoring
- Tracks and monitor messages exchanged by users and bots.
- Integration with app performance monitoring platforms.
- Apply access control, distribution and management policies to bots.